Support Request

Send us your request

Just fill in the form – your request goes straight to our service team and we usually get back to you within 1–2 business days.

Your contact details

First name *

Please enter your first name.

Last name *

Please enter your last name.

E-mail address *

Please enter a valid e-mail address.

Customer number (if available)

If you have a COMWORKS/DigiCamper customer number, it helps us match your request faster.

Your product

Product category *

If several categories are affected, please submit one request per product category – this way you get the best possible support.

Date of purchase *

When did you buy the product?

Please enter a valid date of purchase.

Where did you buy the product? *

Please tell us where you bought it.

Vehicle model (if relevant)

Which vehicle is the product installed in? E.g. “Knaus BoxStar 600, 2023”.

Is the power supply ensured? * I confirm that the power supply is stable and within the range of 10–30 VDC. Not relevant – my support request is independent of any power supply.

Please indicate the power supply status.

Your request

Description *

Please describe your request.

I already had a quick look at the DigiCamper Wiki – unfortunately it did not answer my question. * Many questions can be answered directly via the wiki – you will find manuals, FAQs and illustrated guides there. Please confirm that you checked the wiki first.

I have read the privacy policy and agree that my details may be used to process this request. * Please confirm the privacy notice.

Your data is transmitted encrypted and only used to process your request.

Request sent successfully!

Thank you for your message. Our service team usually gets back to you within 1–2 business days – directly to your e-mail address.

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