1. Data protection at a glance
Data collection on this website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find his contact details in the imprint of this website.
How do we collect your data?
On the one hand, your data is collected by you providing it to us. This can be, for example, data that you enter in a contact form.
Other data is collected automatically or after your consent when you visit the website by our IT systems. This is mainly technical data (e.g. Internet browser, operating system or time of page view). This data is collected automatically as soon as you enter this website.
What do we use your data for?
Some of the data is collected to ensure error-free provision of the website. Other data may be used to analyze your user behavior.
What rights do you have regarding your data?
You have the right at any time to receive information free of charge about the origin, recipient and purpose of your stored personal data. You also have a right to request the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time for the future. You also have the right to request the restriction of the processing of your personal data under certain circumstances. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.
For this purpose, as well as for further questions on the subject of data protection, you can contact us at any time at the address given in the imprint.
Analysis tools and third-party tools
When visiting this website, your surfing behavior may be statistically analyzed. This is done primarily with cookies and with so-called analysis programs.
2. General notes and mandatory information
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.
We would like to point out that data transmission on the Internet (e.g. when communicating by e-mail) can have security gaps. Complete protection of data against access by third parties is not possible.
Note on the responsible office
The responsible party for data processing on this website is:
COMWORKS CORE GmbH
Kufsteiner Street 124 A
The responsible party is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, e-mail addresses or similar).
Revocation of your consent to data processing
Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. For this purpose, an informal communication by e-mail to us is sufficient. The legality of the data processing carried out until the revocation remains unaffected by the revocation.
Right to object to data collection in special cases and to direct advertising (Art. 21 DSGVO).
IF YOUR PERSONAL DATA ARE PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION PURSUANT TO ARTICLE 21 (2) OF THE GERMAN DATA PROTECTION ACT).
Right of appeal to the competent supervisory authority
In the event of violations of the GDPR, data subjects shall have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work or the place of the alleged violation. The right of appeal is without prejudice to any other administrative or judicial remedy.
Right to data portability
You have the right to have data that we process automatically on the basis of your consent or in performance of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another responsible party, this will only be done insofar as it is technically feasible.
SSL or TLS encryption
For security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
Encrypted payment transactions on this website
If, after the conclusion of a contract with costs, there is an obligation to transmit your payment data to us (e.g. account number in the case of direct debit authorization), this data is required for payment processing.
Payment transactions via the common means of payment (Visa/MasterCard, direct debit) are made exclusively via an encrypted SSL or TLS connection. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.
With encrypted communication, your payment data that you transmit to us cannot be read by third parties.
Information, deletion and correction
Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipient and the purpose of data processing and, if necessary, a right to correction or deletion of this data. For this purpose, as well as for further questions on the subject of personal data, you can contact us at any time at the address given in the imprint.
Right to restriction of processing
You have the right to request the restriction of the processing of your personal data. To do this, you can contact us at any time at the address given in the imprint. The right to restriction of processing exists in the following cases:
If you dispute the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the review, you have the right to request the restriction of the processing of your personal data.
If the processing of your personal data happened/is happening unlawfully, you can request the restriction of data processing instead of deletion.
If we no longer need your personal data, but you need it to exercise, defend or assert legal claims, you have the right to request restriction of the processing of your personal data instead of erasure.
If you have lodged an objection pursuant to Art. 21 (1) DSGVO, a balancing of your and our interests must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.
If you have restricted the processing of your personal data, this data - apart from its storage - may only be processed with your consent or for the assertion, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of an important public interest of the European Union or a Member State.
Objection to advertising e-mails
The use of contact data published within the framework of the imprint obligation for the transmission of advertising and information material not expressly requested is hereby objected to. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.
3. Data collection on this website
Our Internet pages use so-called "cookies". Cookies are small text files and do not cause any damage to your terminal device. They are stored either temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your terminal device. Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your end device until you delete them yourself or an automatic solution is provided by your web browser.
In some cases, cookies from third-party companies may also be stored on your terminal device when you enter our site (third-party cookies). These enable us or you to use certain services of the third-party company (e.g. cookies for processing payment services).
Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g. the shopping cart function or the display of videos). Other cookies are used to evaluate user behavior or display advertising.
Cookies that are necessary to carry out the electronic communication process (necessary cookies) or to provide certain functions that you have requested (functional cookies, e.g. for the shopping cart function) or to optimize the website (e.g. cookies to measure the web audience) are stored on the basis of Art. 6 (1) lit. f DSGVO, unless another legal basis is specified. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services. If consent to the storage of cookies has been requested, the storage of the cookies in question is based exclusively on this consent (Art. 6 para. 1 lit. a DSGVO); consent can be revoked at any time.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be limited.
Insofar as cookies are used by third-party companies or for analysis purposes, we will inform you separately about this within the scope of this data protection declaration and, if necessary, request your consent.
Server log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
browser type and browser version
Operating system used
Host name of the accessing computer
Time of the server request
This data is not merged with other data sources.
The collection of this data is based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website - for this purpose, the server log files must be collected.
Inquiry by e-mail, telephone or fax
If you contact us by e-mail, telephone or fax, your inquiry including all resulting personal data (name, inquiry) will be stored and processed by us for the purpose of processing your request. We do not pass on this data without your consent.
The processing of this data is based on Art. 6 (1) lit. b DSGVO, if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the requests sent to us (Art. 6 (1) (f) DSGVO) or on your consent (Art. 6 (1) (a) DSGVO) if this has been requested.
The data you send to us via contact requests will remain with us until you request us to delete it, revoke your consent to store it, or the purpose for storing the data no longer applies (e.g. after your request has been processed). Mandatory legal provisions - in particular legal retention periods - remain unaffected.
Registration on this website
You can register on this website in order to use additional functions on the site. We use the data entered for this purpose only for the purpose of using the respective offer or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise we will reject the registration.
For important changes, for example in the scope of the offer or for technically necessary changes, we use the e-mail address provided during registration to inform you in this way.
The data entered during registration is processed for the purpose of implementing the user relationship established by registration and, if necessary, for initiating further contracts (Art. 6 para. 1 lit. b DSGVO).
The data collected during registration will be stored by us for as long as you are registered on this website and will then be deleted. Legal retention periods remain unaffected.
Comment function on this website
For the comment function on this site, in addition to your comment, details of when the comment was created, your e-mail address and, if you do not post anonymously, the username you have chosen will be stored.
Storage period of the comments
The comments and the associated data (e.g. IP address) are stored and remain on this website until the commented content has been completely deleted or the comments have to be deleted for legal reasons (e.g. offensive comments).
The storage of the comments is based on your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke any consent you have given at any time. For this purpose, an informal communication by e-mail to us is sufficient. The legality of the data processing operations already carried out remains unaffected by the revocation.
On this website and also with the associated apps "DigiCamper" for Apple iOS and Google Android, we offer, among other things, a geo-based application "Radar" and "Live". Both services use location information to determine position and serve to improve or enable the use of these services. For example, the "Radar" application uses position data to automatically display the user's current position in the map view. With the "Radar Live" service, the user can share his own location with other users. If this function is activated, the location is transmitted permanently (even in the background). For users who are not logged in ("guests"), the position is displayed without mentioning their name ("avatar"). Logged in users can see your username on the map and track your position. The position is only shared if this has been explicitly enabled by the user in the app. This setting can be disabled at any time. Except for the mentioned services, the location information will not be further used, exploited or provided to third parties. Use at your own risk. By activating the function, other users can see your location and although we are not aware of any cases, in theory it can also be used for abusive purposes (e.g. for surveillance / stalking). The operator is not liable for any damage that may occur in connection with this function.
Personal data is collected for the following purposes and with the following services:
Device permissions to read the stream of the camera.
Location of the device
Reading data (files) from the phone memory
Data about runtime crashes
Types of collected data
1. Personal data. Email, first and last name, date of birth.
The application will only ask the user to enter their email address to authenticate with the identity provider COMWORKS ID (https://id.comworks.de) if the user has chosen to share their sensor data on the portal. This is used for further access authorization to view the own data on the portal (https://portal.comworks.de) and to communicate on the DigiCamper website (https://www.digicamper.com). Other identity elements (e.g. first name, last name, date of birth) are stored on the COMWORKS ID server and never used in the application.
2. Location. Approximate location and Precise location.
Location access is needed for the following useful scenarios:
2.a) to get discovered a list of BLE hardware around Android mobile phone. It's strictly required because of specific implementation of Android SDK and can't be proceed without the permissions.
2.b) to get user position and show it on map in Digicamper Radar entity. The location is transferred also into Google's Map component: https://play.google.com/sdks/d…id-gms-play-services-maps to display Places and actual user's position.
2.c) to share user location on Radar map in feature 'Live': User consistently allows sharing of own application by his own responsibility. The location data are retrieved in background and shared to COMWORKS server with primary intent: to show LIVE user position on Radar map.
3. App info and performance.crash logs.
The application collects information about crashes (fatal, unrecoverable errors in the application) so that they can be fixed in the next versions. This greatly increases the stability of the application in the hands of the user. Data collection is supported by the following library: https://play.google.com/sdks/d…base-firebase-crashlytics.
4. Read data (files) from phone memory is used only to import the sensor configuration file from the provided file. Some Android versions and some manufacturers' Android firmware require permission to read the provided file, even if the FileProvider is shared.
Personal Data may be provided voluntarily by the User or, in the case of Usage Data, may be collected automatically when the User uses the Application.
All data requested by the Application is mandatory, and failure to provide such data may result in the Application being unable to provide its services. In cases where the Application expressly indicates that certain data is not mandatory, Users are free not to provide such data without affecting the availability or functioning of the Service.
Users who are unsure about which personal data is mandatory are welcome to contact the Operator.
Users are responsible for all third party personal data received, published or disclosed through the Application and confirm that they have the third party's consent to disclose the data to the Operator.
Methods and place of data processing
Methods of processing
The Data Controller processes the Users' data in a proper manner and takes appropriate security measures to prevent unauthorized access, disclosure, modification or unauthorized destruction of the data.
Data processing is carried out using computers and/or IT-based tools, following organizational procedures and modalities strictly related to the purposes indicated. In addition to the data controller, in some cases the data may also be accessible to certain responsible parties involved in the operation of the website (administration, sales, marketing, legal department, system administration) or external parties (e.g. third party technical service providers, postal service providers, hosting providers, IT companies, communication agencies) that may be contracted by the owner as data processors. The updated list of these parties may be requested from the Data Controller at any time.
The data will be processed at the offices of the Data Controller and at other locations where the parties involved in the processing are located. For more information, please contact the Data Controller.
The data will be kept for as long as it is necessary to provide the service requested by the User or as provided for by the purpose described in this document, and the User may request that the Data Controller suspend or remove the data at any time.
The use of the collected data
The User's data is collected in order for the Data Controller to provide its services, as well as for the following purposes:
- Location permission is required to:
make scan of BLE devices around to get data from these entities. Application never retrieve or save directly any user location the collecting of user's location is started when the user enters Radar and it's transferred to Google map component to show current user location on map. The retrieved location for this case isn't saved in neither app nor server. retrieve and share user position with LIVE feature. Once user agrees the location data sharing with COMWORKS server his coordinates are transferred to COMWORKS servers, temporary stored and represented with user's avatar in position of retrieved coordinates for viewing on Radar (https://digicamper.com/radar). Once user turns off LIVE in mobile app settings, the avatar position is hidden and inaccessible anymore.
- The camera is only used to sequentially scan QR/barcodes to add sensors to the list of scanned devices without scanning them.
- Email address is used as primary key for user identification (also username, login, etc.).
- Crash logs are non-personalized data used only to protect the application from such events in further builds.
- The sensor configuration file does NOT contain any personal data of the user.
The application uses the camera to scan special QR/barcodes to add sensors to the list without being near the user.
Main application function is to work with BLE hardware and to represent retrieved data from the items. Implementation in Android requires to use the permission for scanning BLE devices and getting data from them (advertising).
DigiCamper Radar requires the user's location to display its own position on the map. If the location permission is revoked.
DigiCamper Radar requires user's location to show his own position on the map. When the location permission is revoked The collecting of user's location is started when the user enters Radar and it's transferred to Google map component to show current user location on map. When user restricts application from the permission granting application works well, but without ability to show user location. The retrieved location isn't saved in neither app nor server for this purpose.
DigiCamper Live retrieves user's location data and shares with COMWORKS server with purpose to show user position on map. This position with user avatar is viewable for any authenticated person in DigiCamper (DigiCampers). Unauthenticated persons could view only position without user avatar and data. Location data is shared only after straight user consent with related Rationale screen and stopped immediately when user disables the LIVE feature in settings. While location data are collected, related notification is permanently shown in notification area.
Read external memory
This permission is required on some Android versions to avoid problems when importing the configuration file for sensors. Some phone manufacturers have these issues due to changes in Android firmwares.
Detailed information about personal data processing.
Personal data is collected for the following purposes and with the following services:
- Device permissions to access Personal Data.
Additional information about data collection and processing
The user's personal data may be used by the data controller for legal purposes, in court or in the stages leading to possible legal action resulting from misuse of this application or related services.
The User declares that he/she is aware that the Data Controller may be obliged to disclose personal data at the request of public authorities.
Additional information about the User's personal data.
System Logs and Maintenance
For operational and maintenance purposes, this Application and any third party services may collect files that record interaction with this Application (system logs) or use other personal data (e.g., IP address) for this purpose.
Information not included in this Policy:
Further information about the collection or processing of personal data can be requested at any time from the controller. Please see the contact information at the beginning of this document.
Users have the right to know at any time whether their personal data have been stored and may contact the Data Controller to find out about their content and origin, verify their accuracy, request their integration, deletion, updating or rectification, transform them into an anonymous format or block data stored in violation of the law, as well as oppose their processing for any legitimate reason. Requests should be addressed to the Data Controller at the contact details provided above.
This application does not support "Do Not Track" requests.
To find out if the third-party services it uses recognize "Do Not Track" requests, please read their privacy policies.
4. Analysis tools and advertising
Matomo (formerly Piwik)
This website uses the open source web analytics service Matomo. Matomo uses so-called "cookies". These are text files that are stored on your computer and allow an analysis of the use of the website by them. For this purpose, the information generated by the cookie about the use of this website is stored on our server. The IP address is anonymized before storage.
Matomo cookies remain on your terminal device until you delete them.
The storage of Matomo cookies and the use of this analysis tool are based on Art. 6 (1) lit. f DSGVO. The website operator has a legitimate interest in the anonymized analysis of user behavior in order to optimize both its website and its advertising. If a corresponding consent has been requested (e.g. consent to store cookies), the processing is based exclusively on Art. 6 (1) lit. a DSGVO; the consent can be revoked at any time.
If you do not agree to the storage and use of your data, you can deactivate the storage and use here. In this case, an opt-out cookie will be stored in your browser, which prevents Matomo from storing usage data. If you delete your cookies, this will have the effect that the Matomo opt-out cookie will also be deleted. The opt-out must be reactivated when you visit this website again.
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If you would like to receive the newsletter offered on the website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the specified e-mail address and agree to receive the newsletter. Further data is not collected or only on a voluntary basis. We use this data exclusively for sending the requested information and do not pass it on to third parties.
The processing of the data entered in the newsletter registration form is based exclusively on your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke your consent to the storage of the data, the e-mail address and their use for sending the newsletter at any time, for example via the "unsubscribe" link in the newsletter. The legality of the data processing operations already carried out remains unaffected by the revocation.
The data you provide for the purpose of receiving the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter and will be deleted from the newsletter distribution list after you unsubscribe from the newsletter. Data that has been stored by us for other purposes remains unaffected by this.
After you have unsubscribed from the newsletter distribution list, your e-mail address may be stored by us or the newsletter service provider in a blacklist to prevent future mailings. The data from the blacklist will only be used for this purpose and will not be merged with other data. This serves both your interest and our interest in complying with legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 (1) lit. f DSGVO). The storage in the blacklist is not limited in time. You can object to the
object to the storage, provided that your interests outweigh our legitimate interest.
This website uses CleverReach to send newsletters. The provider is CleverReach GmbH & Co. KG, Mühlenstr. 43, 26180 Rastede. CleverReach is a service with which the newsletter dispatch can be organized and analyzed. The data you enter for the purpose of receiving newsletters (e.g. e-mail address) is stored on CleverReach's servers in Germany or Ireland.
Our newsletters sent with CleverReach allow us to analyze the behavior of newsletter recipients. Among other things, we can analyze how many recipients have opened the newsletter message and how often which link in the newsletter was clicked. With the help of so-called conversion tracking, it can also be analyzed whether a predefined action (e.g. purchase of a product on this website) has taken place after clicking on the link in the newsletter. For more information on data analysis by CleverReach newsletters, please visit: https://www.cleverreach.com/de...n/reporting-und-tracking/.
The data processing is based on your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke this consent at any time by unsubscribing from the newsletter. The legality of the data processing operations already carried out remains unaffected by the revocation.
If you do not want any analysis by CleverReach, you must unsubscribe from the newsletter. For this purpose, we provide a corresponding link in each newsletter message. Furthermore, you can also unsubscribe from the newsletter directly on the website.
The data you provide for the purpose of receiving the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter and will be deleted from the newsletter distribution list after you unsubscribe. Data that has been stored by us for other purposes remains unaffected by this.
After you have unsubscribed from the newsletter distribution list, your e-mail address may be stored by us or the newsletter service provider in a blacklist to prevent future mailings. The data from the blacklist will only be used for this purpose and will not be merged with other data. This serves both your interest and our interest in complying with legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 (1) lit. f DSGVO). The storage in the blacklist is not limited in time. You can object to the storage if your interests outweigh our legitimate interest.
For more details, please refer to the data protection provisions of CleverReach at: https://www.cleverreach.com/de/datenschutz/.
Conclusion of a contract for order processing
We have concluded an order processing contract with CleverReach and fully implement the strict requirements of the German data protection authorities when using CleverReach.
6. Plugins and tools
This website embeds videos from the website YouTube. The operator of the website is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
When you visit one of our websites on which YouTube is embedded, a connection to the YouTube servers is established. In doing so, the YouTube server is informed which of our pages you have visited.
Furthermore, YouTube can store various cookies on your terminal device. With the help of these cookies, YouTube can obtain information about visitors to this website. This information is used, among other things, to collect video statistics, improve the user experience and prevent fraud attempts. Cookies remain on your terminal device until you delete them.
If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.
YouTube is used in the interest of an appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO. If a corresponding consent was requested, the processing is based exclusively on Art. 6 para. 1 lit. a DSGVO; the consent can be revoked at any time.
This website uses plugins of the video portal Vimeo. The provider is Vimeo Inc, 555 West 18th Street, New York, New York 10011, USA.
When you visit one of our pages equipped with a Vimeo plugin, a connection to the Vimeo servers is established. In the process, the Vimeo server is informed which of our pages you have visited. In addition, Vimeo obtains your IP address. This also applies if you are not logged in to Vimeo or do not have an account with Vimeo. The information collected by Vimeo is transmitted to the Vimeo server in the USA.
If you are logged into your Vimeo account, you enable Vimeo to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your Vimeo account.
The use of Vimeo is in the interest of an appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO. If a corresponding consent was requested, the processing is based exclusively on Art. 6 para. 1 lit. a DSGVO; the consent can be revoked at any time.
Google Web Fonts
This site uses so-called web fonts provided by Google for the uniform display of fonts. When you call up a page, your browser loads the required web fonts into its browser cache in order to display texts and fonts correctly.
For this purpose, the browser you are using must connect to Google's servers. This enables Google to know that this website has been accessed via your IP address. The use of Google WebFonts is based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in the uniform presentation of the typeface on his website. If a corresponding consent has been requested (e.g. a consent to store cookies), the processing is carried out exclusively on the basis of Art. 6 (1) lit. a DSGVO; the consent can be revoked at any time.
If your browser does not support web fonts, a standard font from your computer will be used.
This site uses the map service Google Maps via an API. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
To use the functions of Google Maps, it is necessary to store your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transmission.
The use of Google Maps is in the interest of an appealing presentation of our online offers and an easy location of the places indicated by us on the website. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO. Insofar as a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a DSGVO; the consent can be revoked at any time.
We use "Google reCAPTCHA" (hereinafter "reCAPTCHA") on this website. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
The purpose of reCAPTCHA is to verify whether data entry on this website (e.g. in a contact form) is made by a human or by an automated program. For this purpose, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis begins automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, time spent by the website visitor on the website or mouse movements made by the user). The data collected during the analysis is forwarded to Google.
The reCAPTCHA analyses run entirely in the background. Website visitors are not notified that an analysis is taking place.
The storage and analysis of the data is based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in protecting its web offers from abusive automated spying and from SPAM. If a corresponding consent has been requested (e.g. consent to the storage of cookies), the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a DSGVO; the consent can be revoked at any time.
7. E-Commerce and payment providers
Processing of data (customer and contract data)
We collect, process and use personal data only to the extent that they are necessary for the establishment, content or modification of the legal relationship (inventory data). This is done on the basis of Art. 6 (1) lit. b DSGVO, which permits the processing of data for the fulfillment of a contract or pre-contractual measures. We collect, process and use personal data about the use of this website (usage data) only to the extent necessary to enable the user to use the service or to bill the user.
The collected customer data will be deleted after completion of the order or termination of the business relationship. Legal retention periods remain unaffected.
Data transfer upon conclusion of a contract for online stores, dealers and shipment of goods
We transmit personal data to third parties only if this is necessary in the context of the contract, such as to the companies entrusted with the delivery of the goods or the credit institution entrusted with the payment processing. A further transmission of the data does not take place or only if you have expressly agreed to the transmission. Your data will not be passed on to third parties without your express consent, for example for advertising purposes.
The basis for data processing is Art. 6 para. 1 lit. b DSGVO, which permits the processing of data for the fulfillment of a contract or pre-contractual measures.
On this website we offer, among other things, payment via PayPal. The provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal").
If you select payment via PayPal, the payment data you enter will be transmitted to PayPal.
The transmission of your data to PayPal is based on Art. 6 para. 1 lit. a DSGVO (consent) and Art. 6 para. 1 lit. b DSGVO (processing for the performance of a contract). You have the option to revoke your consent to data processing at any time. A revocation does not affect the validity of past data processing operations.
Mandatory information according to Article 13 DSGVO
Netiquette of DigiCamper.com
Addressing forum members throughout the DigiCamper forum and via private messages is done using the "you".
You are not sitting across from a machine, but a personality. Tolerance and humanity are the order of the day, as no one is better or worse and every user is treated with equal respect.
The anonymity of the Internet does not give anyone the right to be abusive. Please do not discuss possible disagreements in the forum, but by private message.
Responding members are always happy about a "thank you" or the "like" function. This way you also show that their help is appreciated and respected, especially if hints were useful and helpful for you.
Submitted content (texts, images, avatars, etc.) are provided to DigiCamper for free use (utilization). This also includes the use of this content in promotional activities such as newsletters, print media or digital advertising messages. Example: A screenshot of DigiCamper Radar could be used for a newsletter, where e.g. the user avatar is visibly displayed in the live view. These advertising measures serve exclusively to increase awareness for the DigiCamper project. A transmission of this data to third parties will of course not take place.
The profile picture (avatar) may not violate any trademark or image rights of third parties. If you use foreign content, you must have the consent of the rights holder. Pictures showing other people are also not allowed.
The signature may be 3 lines including the greeting. Links to private websites are allowed, but no commercial product advertising.
The creation of so-called fake accounts is not allowed. Accounts created to harass, deceive, etc. other forum participants (including guests) will be deleted as soon as they become known. If the fake account can be assigned to an already registered member, this member will either be warned or banned, depending on the discretion of the operator or the moderation. In case of suspicion, the operator reserves the right to carry out technical checks to identify so-called fake accounts.
The creation of impersonal accounts, secondary accounts, accounts for legal entities, corporations or other groups always requires the prior, express and written consent of the operator.
In the case of users who have already been blocked or deleted in the past, new registration is only permitted with the prior, express and written permission of the operator.
Clarity and formatting
Choose the right forum and a suitable, meaningful heading for your topic.
Make an effort with the wording, spelling and formatting, so you facilitate the understanding, arouse interest and get more concrete and appropriate answers to your question.
Please use quotes sparingly and shorten as much as possible. Queries and reminders are normal and serve to exchange information.
Advertising and links
Advertising (also disguised) is generally prohibited by posts in the forum, via the messaging system, in the user's own profile, in the username, in the signature and in the avatar. In particular, this means links to webshops, forums or other communities that pursue the purpose of using DigiCamper.com as an advertising platform in their own interest.
For information purposes, hints and links from users for users are tolerated.
Links without reference to the topic or with (partial) commercial intent, as well as the publication of mail addresses, names, phone numbers and addresses are not allowed.
Affiliate links are not allowed.
References and links to own, private homepages are allowed as long as the above mentioned criteria are not violated.
Commercial providers, vehicle manufacturers and dealers
If you register here as a commercial supplier, vehicle manufacturer, dealer or in any other way as a business user in the industry, you must contact the forum management before posting your first post in order to be marked as a commercial user.
It is not allowed to register with commercial intentions and to write forum posts, to comment or to contribute in any other way without being marked as a commercial user.
The house rules apply, of which both the operator and the moderators can make use at any time without giving reasons.
The instructions of the operator or the moderators are to be followed immediately after they become known. In case of non-compliance, the operator reserves the right to temporarily or permanently block the corresponding user. The sanctions are at the discretion of the executing team members within the scope of their respective powers.
In case of a violation of the rules, the operator and the persons authorized by him have the right to edit, move, close or open or delete any topic as well as user profile.
Insulting, violence glorifying, discriminating, threatening, insulting, harassing, denouncing, vulgar, provoking, racist, sexist or in any other way objectionable or punishable statements as well as links to pages with such content have no place in posts and discussions. The same applies to statements on typical behavior of other nationalities or groups. React respectfully and objectively to other opinions, avoid becoming personal.
No legal advice, especially in connection with the topics of vehicle purchase, sale or similar. This also applies to "tips and tricks", experience reports or even requests in relation to a possible vehicle conversion.
Infringement of (intellectual) property is not allowed on DigiCamper.com. In borderline cases, restrained behavior is generally appropriate, e.g. when it comes to internal information as well as property rights of third parties.
In case of problems with the vehicle(manufacturer)
In principle, we ask that individual problems be clarified directly with the respective manufacturer. This applies in particular to problems where the forum cannot help, but at best serves as a "stage" with a mood-setting character. For many reasons, the forum is a completely unsuitable place to deal with topics that are only relevant to the people concerned. In this context, we ask you to observe the following set of rules. In case of non-observance, we unfortunately have to move corresponding posts to a separate area without further warning until the post complies with the rules and can be released again. This also applies to any subsequent posts along the lines of "Why was post XYZ moved, I only have....".
It may be discussed factually about problems, however, without "mood making".
No sensational headlines or texts are desired. Example: "Attention - vehicle manufacturer XYZ - never again!!!" or "Vehicle manufacturer XYZ finally gone - we are looking forward to vehicle manufacturer XYZ".
It is to be always paid attention to the fact that the reporting usually takes place only from one side and the assertions cannot be examined, therefore special fairness is to be attached. Due to this fact, business-damaging assertions or accusations are to be omitted as far as possible, since neither the moderators nor the users can determine the truth content. It is up to the moderators and/or forum operators to check such statements and, if necessary, to comment on or remove them.
No detective work! DigiCamper is not a disclosure platform for possible problems, whose fault can not be 100% traced. The border to defamation is so low here that we can't possibly check (have checked ) every post. Please note that great damage can be done if a statement or a supposed (serial) problem is published here and it turns out to be wrong afterwards.
No publication of any correspondence, legal issues or negotiated "deals" with the vehicle manufacturer - that has no place in the forum.
Finally, it should be mentioned that in this class most manufacturers boil with water and a certain error rate in this niche market are now times the order of the day. It is important that the manufacturers react quickly to possible errors and help the customers. And if this should not be the case, then a "smear campaign" usually does not help anyone.
Private messages (conversations)
This channel is for personal conversations and discussions that are not intended for the public or have nothing to do with a topic in the forum.
Private conversations should also remain private, therefore the publication of private conversations is prohibited.
It is expressly pointed out that contents of the forum contributions do not reflect at the same time also the opinion of DigiCamper or its operator. Also no guarantee is taken over for the correctness of contents.
DigiCamper dissociates itself from the contents of linked pages.
DigiCamper assumes no responsibility or liability for possible misuse of data published by users in the forum. This includes the naming of private homepages in combination with personal data, such as proper names or addresses.
DigiCamper is a free, brand independent community. We are primarily concerned with the exchange of experiences in the field of electronics, IT and other technology in the field of caravans / motorhomes. Many topics are similar, although the vehicles come from different manufacturers. Especially with this type of motorhomes, with a production process similar to a manufactory, errors in the production can not always be excluded. A factual discussion about grievances or errors are not a problem, a "blackening" of manufacturers, however, is. DigiCamper sees itself as a platform for the exchange of experiences, but not as a place for legal issues, especially on "public mudslinging" we ask to refrain here and in case of disagreements directly with the respective manufacturer to contact. DigiCamper therefore also waives an identity check of its members, it is therefore possible to post anonymously. We ask you not to take advantage of this "freedom", but to enjoy it in the form of a fair and friendly exchange.
General Terms and Conditions of DigiCamper.com
§1 Applicability to entrepreneurs and definitions of terms
(1) The following General Terms and Conditions apply to all deliveries between us and a consumer in the version valid at the time of the order.
A consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to his commercial nor to his independent professional activity (§ 13 BGB).
§2 Conclusion of a contract, storage of the contract text
(1) The following regulations about the conclusion of the contract apply to orders placed via our internet store http://digicamper.com/board/shop or via all other purchases made on this platform, e.g. also in the forum or via the private messaging system as well as purchases made by e-mail.
(2) In case of contract conclusion, the contract is concluded with
COMWORKS CORE GmbH
Kufsteiner Str. 124 A
Registration number: HRB 23924
Registry Court: Traunstein Local Court
(3) The presentation of the goods in our Internet store does not constitute a legally binding contract offer on our part, but is only a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer makes a binding offer to conclude a purchase contract.
The acceptance of the offer is made in writing or in text form or by sending the ordered goods within one week. After the fruitless expiry of this period, the offer shall be deemed to have been rejected.
(4) Upon receipt of an order in our Internet store, the following provisions shall apply: The consumer makes a binding offer to enter into a contract by successfully completing the order procedure provided in our Internet store.
The order is placed in the following steps:
1) Selection of the desired goods
2) Depending on the selection, configuration of the goods
3) Entering the shipping address & contact details
4) Selection of the payment method
5) Checking the entered data once again
6) Binding sending of the order by clicking the button "Send order".
Before the binding submission of the order, the consumer can return to the Internet page on which the customer's data are recorded and correct input errors or cancel the order process by closing the Internet browser by pressing the "Back" button contained in the Internet browser used by him after checking his data. We confirm receipt of the order immediately by an automatically generated e-mail (confirmation of receipt). This does not constitute an acceptance of the offer. The acceptance of the offer is made in writing, in text form or by sending the ordered goods within one week.
(5) Storage of the contract text for orders via our Internet store: We will send you the order data by e-mail.
§3 Prices, shipping costs, payment, due date
(1) The indicated prices contain the legal value added tax and other price components. In addition, there are any shipping costs.
(2) The consumer has the option of payment in advance, PayPal.
(3) If the consumer has chosen payment in advance, he undertakes to pay the purchase price immediately after conclusion of the contract.
(1) Unless we have clearly stated otherwise in the product description, all items offered by us are ready for immediate shipment. In this case, delivery will be made within 10 working days at the latest. In the case of payment in advance, the delivery period begins on the day after the payment order to the bank responsible for the transfer and for all other payment methods on the day after the conclusion of the contract. If the deadline falls on a Saturday, Sunday or public holiday at the place of delivery, the deadline ends on the next working day.
(2) The risk of accidental loss and accidental deterioration of the sold item shall not pass to the Buyer until the item has been handed over to the Buyer, even in the case of a sale by delivery to a place other than the place of performance.
§5 Retention of title
We retain title to the goods until the purchase price has been paid in full.
§6 Right of withdrawal of the customer as a consumer
Right of withdrawal for consumers
Consumers are entitled to a right of revocation according to the following provisions, whereby a consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to his commercial nor to his independent professional activity:
Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason.
The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.
To exercise your right of withdrawal, you must send us an email to
COMWORKS CORE GmbH
Kufsteiner Str.124 A
by means of a clear declaration (e.g. a letter sent by post, fax or eMail) about your decision to revoke this contract.
Consequences of revocation
If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment.
We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us without undue delay and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.
You shall bear the direct costs of returning the goods.
End of the cancellation policy / Exclusion of the right of cancellation
The right of revocation does not apply to distance contracts for the delivery of goods that are made to customer specifications or manufactured to order (e.g. SuperSense level sensors, individual cable lengths, individual adjustments) or other configurations that are clearly tailored to personal needs. This includes in particular the systems configured in the web store, which are manufactured exclusively according to customer specifications.
§7 Warranty and liability
The products are basically so-called "OEM products", technical expertise, especially in the field of electrics is required. We are explicitly not liable for any damage or consequential damage that may occur in connection with our products. The buyer must take care of the electrical protection himself. Due to the wide range of electronic variants of different vehicles, a product release may also be granted based on experience, e.g. if they are in connection with electronic derivatives without an official test by us has taken place. If products do not have the desired compatibility, the buyer has the right to return them for a refund of the purchase price. We are not liable for any expenses such as installation costs or other time or financial expenses.
Otherwise the legal warranty regulations apply.
§8 Contract language
The contract language is exclusively German.